Sunday, 10 January 2021

Tips to Improve your Communication

 


We all know that COMMUNICATION IS THE KEY TO SUCCESS.  let's discuss a few important points on communication.







Here are a few points to ponder upon  - 

 - Speaking with power and conviction is very important. 

 - Believe in what you say.

   If you don't believe in yourself, no one else will!

 - DO Not hesitate to be the first one to start a conversation. Don't let your Ego or Shyness play within your mind.

 - Start with a smile on your face and a polite introduction especially starting a verbal interaction with someone new, whom you're meeting for the first time.

 - See whether the other person is comfortable talking to you or not. It's your responsibility to make him/her feel comfortable.

 - NEVER IGNORE the subtle body-language part of communication -  a straight posture, frequent eye contact, not covering your face with your hand while talking are prominent indicators of Self-confidence.

 -  Take care of your posture. A stooping posture represents a lack of confidence. While talking with someone you should preferably stand straight.

 - The common myth is people who don't speak the truth, can't look into the eye. So it's important to maintain frequent eye-to-eye contact. But it shouldn't exceed more than 10 seconds.

 - Choose your words carefully. Don't sound diplomatic or sarcastic. It would be difficult to build up the trust factor. Keep it simple and straight.

 - Maintain a safe distance. NEVER INTRUDE INTO SOMEONE'S COMFORT ZONE or personal life  

 - Speak Slowly and don't start running with your words! Speaking too fast shows that you are lacking confidence.

 - Allow the other person to speak. Shoot some open-ended questions or ask for his opinions on something that you are discussing.

 - Balance your conversation. Be a patient listener. A patient listener is always respected in all circles.

 - Speak less listen more. This is the way to understand other people. Let them open up to you.

 - Always keep a track of the way the communication is heading.

 - Avoid getting into an argumentative mode while speaking for the first time with someone. Also, check if the other individual is comfortable discussing the issues you are speaking on.

 - Most important - Be polite and humble in your words and gestures.

 - Give some time and be patient don't hurry to build rapport.

These are age-old time-tested techniques that really work well.

Hope you find this information useful. Please share it with friends to help them out too. 

Have a Good day!








Sunday, 30 August 2020

Effective communication style

We all communicate in our own style and manner. We even communicate when we are silent in a group! verbal communication styles along with nonverbal expressions make our communication meaningful.  Communication styles/patterns are broadly categorized into the following - 




 Passive -  
      In passive communication, an individual agrees to go inline with the flow of the conversation, without putting any different view.  

     This style works in conflict resolution but in a passive communication style,  There would be nothing 'unique' about you simply because you would agree in each and everything they say and sing in a tune of unison always being too afraid or shy t6o keep your own view!   

      Other than some specific situations, people with the passive mode of communication are considered to be low in confidence. They speak in a very low tone and are shy and feel uncomfortable to eye-to-eye contact during a conversation.

Aggressive
      When an individual communicates with a lot of aggression. In most cases, this can be situational, but certain individuals get habituated to use an aggressive style of communication in general circumstances. This can simply create unnecessary misunderstandings and slowly people might start disliking the aggressive communicator.

       Aggressive communication is not just expressed through words, but also through body language and high voice tone. People with aggressive style speak in a high tone over others and generally doesn't let other people speak. They are impatient and not good listeners. 

       Aggressive communicators love to control the situation and thus they don't allow anyone else to express their opinion or views. "It's my way or the highway" this phrase suits perfectly for them.

Assertive - 
         Assertive Communication style is considered to be the most useful and successful mode of communication.
         All communication Mastery programs around the world try to inculcate this style in you.

        It's interesting to know that styles can be acquired, learned obviously through continuous conscious practice.
        

         So, how to be an assertive communicator?

       To understand that, you need to understand what it means to be Assertive.

What we mean by Assertive is that the message should be  Clear, Composed, Simple, and straight (Obviously without a condemning tone).

                            - Clear-There should be Clarity in your message. What you want to communicate'.Why you want to convey the message. The purpose and message should be very clear and easily understandable.
                            -  Composed- That meansyour expressions /emotions should be under control. The same calmness should reflect in your body language and voice tone. This is the primary component of assertive communication. The subtle Nonverbal cue is the secret to the success of the Assertive style!

                       - Simple - The language and words used to communicate a view, an opinion should be simple so that the other party involved can easily decode the meaning in the right perspective. It has nothing to do with ornamental language or exhibit your knowledge of vocabulary! This can rather become a communication barrier.

                         - Straight - As the purpose of communication is to make the other person understand. It should be straightforward without any twist of sarcasm. It shouldn't sound impolite or rude but communicate the meaning of your words.

Please Note the Tone of your voice (vocal nonverbal cues) is very important mainly when you want to demonstrate yourself as an assertive communicator. You need to choose both your words and the tone of your voice very cautiously.

The tone shouldn't be on a high pitch as a high pitch tone would show that you are agitated. It should be on a middle tone which is neither low nor high but audible enough for the other individual to understand what you are saying. Voice modulation is important. This requires lots of practice

   - High tone shows aggression

   - A very low tonation signifies a lack of confidence. Which would be detrimental to any communication.

   Thus you should follow practicing normal tone. You shouldn't sound like you are too eager for something, or in an aggressive mood, or rude. 
The secret is that the person you are communicating with shouldn't be able to judge your mental/emotional state of mind. The best way to acquire this skill is through self-communication. Look into the mirror and start speaking! Observe the change in a few days. It really works!

     Whatever I have written is an outcome of my experiential learning. and definitely not a copy-paste material. Yaa, the styles are all explained the same everywhere, even somewhere there might be a few more styles included. But our primary focus should on the 'Assertive' style, as it's truly the secret to success through Communication.


Tuesday, 14 July 2020

Why would People Love YOU?

Let's be honest. We love getting attention, Don't we?
We all love to be noticed and acknowledged in a gathering. 

So How do we achieve that? 

Using some age-old principles and practices used by great leaders, businessmen, orators, and stars.

 So what are they? 

 SMILE - A simple smile says a lot even without speaking a word!


One of Dale Carnegie's "must do's" in his book "How to win friends and influence people" is "Smile".

A smile enhances your face value. 
A natural spontaneous, honest, soft, short sile can do wonders.



Think of the million-dollar effervescent smiling face of a toddler. 
Just notice how your eyes brighten up when you put on a genuine smile. It shows your confidence and increases your acceptability with a new bunch of people.

Use your Magical smile to attract the love of your life. It works miracles in building Love Relationships. 
Sometimes an ego-less smile can wash away all misunderstandings between you and your girlfriend/spouse. It is one of the secret ingredients to a happy everlasting relationship


So Smile even before you utter a word.
 Even you can click selfies with a smile for posting on social media :-)

Just a line of caution -

 -   A Smile should remain a smile and never be converted to laughter and should be original! 

 -  You should always have a proper understanding of the mood of the occasion in which you are getting before casting a smile. 

Aha! Those sparkling  beautiful EYES


 The eyes are the most expressive part of an individual's non-verbal communication. Using those GOd gifted beauties can work as a miracle in building a rapport.

Direct eye-to-eye contact is very important and if it complements your smile, then nothing like it. But never extend it more than a few seconds.

You can understand a person's personality by looking into his eyes!

Thus if you directly look into the eyes while smiling at someone in a new environment, You have really struck the right chord! There's almost a surety that the individual would respond back in the same way with a smile sometimes even unknowingly! 

Eye contact radiates confidence. 

This should be used as a tool during job interviews and professional meetings or sales calls.  As it's said that you can't lie by looking into the eye. 

Never approx. make it more than 10 seconds to make the other person feel uncomfortable.

You shouldn't stare at someone directly for too long at one go. but should make direct eye contact at regular intervals. 

From personal experiences, I can say that it's easier said than done. Mainly for introverts and shy people, it's truly difficult to develop eye contact. But by keeping direct eye contact while speaking with your family and friends, you tend to create a Heart to Heart connection. Look into your Girl Friend's eyes directly to create a Magical moment!!

 
These are two simple yet important hacks that can bring in a  real change in your personality. It would increase your confidence. 

The world loves a confident person with a smile on his face and who can directly look into the eyes while speaking.

 
 


Sunday, 21 June 2020

HIRING started in Banking Sector after LockDown!



Dear Job Seekers,

I hope you all are in Good Health

Here’s some Good News!




 RECRUITMENT  HAS STARTED AFTER LOCKDOWN - 

 So Hurry Up and apply -

 We are hiring for IDFC Bank. Below are the details about the job

     Company - IDFC First bank

     Position -Sales Officer ( multiple) on Bank's Payroll

     Function- CASA.  – Acquiring clients for Current Account, Savings Account

      Job Location – PUNE and GOA 

      (People from these two places should apply)

      No Consultation charges.

     Attractive salary (plus Incentive) package and growth

     Online Interview (phone/video call)


 JOB OBJECTIVE: Providing support to branch profitability by selling bank product – CASA through different acquisition channels in the catchment area.


KEY JOB RESPONSIBILITIES - 

1) Quality acquisition of casa.

2) Ensure quality sourcing of new customer

3) Penetration of Fixed Deposit to existing & new customers

4) Generate leads of a customer through referral, meeting branch walk-ins customer, associates, e-mailing, direct mailing, ATMs & cold calls in the catchment area.

5) Ensure quality customer service is delivered

6) Meeting productivity norms as defined through the support of channels & own efforts

7) Strictly adhere & maintain KYC norms compliance

8) Adhere the norms, regulation & practices of banks religiously

 

Eligibility Criteria:-

Who can apply?

·         Candidate should be a Graduate with 1 – 4 years of  Sales job experience.

-         Must be good in communication

·         Age should be 30 years maximum.

·         He /She should have relieving /experience proof of previous employment.

-           It is preferable to have a two-wheeler as you would require to visit clients.

   Candidates from Insurance sectors are welcome to apply.

    

    Please share your CV on - kunaal.sengupta@gmail.com



Monday, 15 June 2020

What does Bollywood Actor Sushant Singh Rajput's death indicate?

Today I feel that I am bound to write on this topic

Guys we really need to ponder upon something. Something that demands deep introspection.

He was Young(just 34), handsome, successful as an actor, and obviously didn't have financial problems (  he was quite good at his craft). 

Just a day before he was there and today he is no more!





 What went wrong? 

Well, guys, don't get me wrong, I am not writing an investigative article about his unfortunate sudden death.

My point is that this is a real problem among the youth of our Nation and it seems the famous actor isn't a difference. DEPRESSION is in fact a serious issue which a majority of our youth are being caught into in modern society. Why? Why and only why these young fresh bright minds with so much potential and are getting so frustrated that they are getting desperate to take their own life!

Just think about the families of these young people, what gets through their minds.

It's also a question for the youth. What forces them to end-up their most valuable life with their own hands. What makes our youth so depressed. If there is a problem, then it needs to be discussed and solved. Because keeping it secret can be disastrous. We the young people of India should try knowing ourselves for the better so that whenever there's an alarm of depressing thought, we can take immediate action.


PLEASE SPEAK UP! - You have to trust and rely on that close friend of yours (obviously whom you think is trustworthy and would understand your feelings) and share your intimate thoughts. Speaking up to someone really helps. Don't try to act fake in front of these people, express your true self.

Give time on making some Real FRIENDS - It's not about the number but quality. make Two to three real friends. 1000 friends on social media might not be available during a crisis and if you can find a few good friends on social media, you would be lucky. Friends are treasures, with whom you can share the deepest thought of your heart, your feelings, sorrows, and happiness.

TAKE  PROFESSIONAL ADVICE -  This is a must. We shouldn't feel shy and always should take the professional help of a medical counselor. An expert in the field can guide us in the right direction. So we shouldn't delay it. SELF MEDICATION IS NEVER ACCEPTABLE.

CONNECT WITH THE SOCIETY - This is very important. We face a lot of problems today because we live a cocooned life. We love to live in our own comfort space and get agitated with a bit of disturbance in our zone. The truth is if we actually can see the problem that many of people in the society are dealing with today, then our own problems would really look so unimportant and silly. There are millions who are struggling to get both ends meet. There are millions around the world who can't even have two times meal! Let's think about them and try to do something to eradicate their plight. Once we engage in the elimination of someone else's sorrow by any means, then our own sorrow would vanish subsequently!

Get Into SPIRITUALISM -  It gives soothing experiences and provides answers to our life's questions. listen to the talks of great spiritual leaders. Start practising Yoga and meditation Get associated with any of the spiritual movements. Problems come in our lives to teach us something, we need to learn the lesson and move forward, never to repeat it again.



Do whatever you can, but friends never think of.. ending your life. We are all here to put in our best in life and live for the world and the people around us. Let's take a vow to do our level best towards the society at large in whatever way we can.  

May God help Us All.

May All Their Souls Rest in Peace.